How to Maintain and Troubleshoot Your Heat Pump Water Heater

Understand Error Codes

Some new water heaters can send messages to your phone if there is a problem. Other heaters have error codes on a little screen. If you see a code, don’t worry. Look it up in the manual that came with your water heater. Follow the directions to fix the problem, or call a plumber for help. You’re not alone in this.

Change or Clean the Filter

Your heat pump water heater has an air filter, usually at the top. Check it every month or two. Put a reminder on your phone so you don’t forget! A clean filter helps your water heater work better and use less energy.

Before you clean the filter, it’s important to ensure safety. Turn the water heater on to standby mode, which is a setting that keeps the water warm but doesn’t heat it. Then, turn off the power to the water heater from the circuit breaker. Use a dry toothbrush or small brush to remove any dust or dirt from the filter. Call our plumber to get a new filter if the filter looks broken.

Clean the Condensate Lines

Your water heater has a drain line where moisture goes. Once a year, pour a cup of bleach into the opening to clean it out. Make sure the water or bleach can flow out easily. This keeps the line from getting clogged with stuff like mold.

Flush Your Water Heater Once a Year

Inside your water heater is a part called an “anode rod.” Over time, minerals in the water can make it rusty. To prevent this, you should flush (rinse out) your water heater once a year. This helps keep everything working well and is something you can do with a few basic tools.

By taking care of your heat pump water heater, you can avoid potential issues such as reduced efficiency, increased energy costs, and even premature failure. With these simple maintenance steps, you can ensure that your water heater provides hot water all year round!